KPM Global Services
Privacy Policy
Last updated: 13 June 2025
KPM Global Services (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store, and protect information when you visit our website (including pages reached through Facebook, Instagram, or other advertising), contact us, submit forms, or use our consultancy services in the United Arab Emirates.
1. Information We Collect
We may collect personal information that you provide directly, including your name, email address, phone or WhatsApp number, nationality, business activity, company details, and messages submitted through contact, consultation, or lead forms. If you interact with our Facebook or Instagram ads and visit our website, we may also collect technical and usage data such as IP address, browser type, device information, pages viewed, referral source, and interactions on our site through cookies, pixels, and similar technologies.
2. How We Use Your Information
We use your information to respond to enquiries, provide consultancy and business setup services, manage client accounts, send service-related communications, improve our website, measure marketing performance, comply with legal obligations, and protect our business and clients from fraud or misuse. Where permitted by law and your preferences, we may use data to understand which advertising campaigns led to enquiries and to improve ad relevance.
3. Legal Basis for Processing
We process personal data based on your consent (including form submissions and optional marketing cookies), our legitimate business interests in providing consultancy services and measuring advertising effectiveness, performance of a contract or pre-contractual steps at your request, and compliance with applicable UAE laws and regulations.
4. Data Sharing
We do not sell your personal data. We may share information with trusted service providers who assist with hosting, email delivery, analytics, customer relationship management, or payment processing. If you use our website after interacting with Meta (Facebook/Instagram) advertising, certain technical data may be shared with Meta Platforms Technologies to measure conversions, build audiences, and improve advertising, in accordance with Meta’s Business Tools Terms. We may also share information with government authorities, banks, free zones, or licensing bodies when required to deliver services you request or when required by law.
5. Advertising and Meta Technologies
We may use Meta technologies such as the Meta Pixel, Meta Conversions API, or related measurement tools when you have accepted advertising cookies. These tools may collect or receive information about your visit, including page views, form submissions, and device identifiers, and may associate this information with your Meta account where permitted. Meta may use this data for ad measurement, analytics, and personalised advertising according to Meta’s policies. You can manage your ad preferences at https://www.facebook.com/settings/?tab=ads
6. Data Retention and Security
We retain personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law, including responding to enquiries, delivering services, and maintaining business records. We implement appropriate technical and organisational measures to protect your data, although no online transmission or storage system can be guaranteed to be completely secure.
7. Your Rights and Choices
Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal data, to object to or restrict certain processing, and to withdraw consent where processing is consent-based. You can manage non-essential cookies through our cookie banner or browser settings. To opt out of certain Meta advertising uses, visit Meta Ad Preferences. To exercise privacy rights, contact us using the details below.
8. International Transfers
If you access our services from outside the UAE, your information may be transferred to and processed in the United Arab Emirates or other countries where our service providers or advertising partners operate, subject to appropriate safeguards where required.